In the 1968 version of the Harrah’s brand employee handbook, the only customer-employee interaction with specified conduct is tipping.

It would eventually lead to Harrah’s assisting the National Council on Problem Gambling with the creation of the first national problem gaming hotline in 1995.īefore the 1980s however, Harrah’s did not have a program for problem gambling. This study would be Harrah’s first step in managing problem gambling. In the 1980s Harrah’s initiated a study of compulsive gamblers. The disorder is characterized by a variety of symptoms including preoccupation with gambling, chasing losses, and lying to family and others about gambling (American Psychiatric Association, 2013). Problem gambling, colloquially known as compulsive gaming or “at risk” gaming is formally defined as a gambling disorder in the American Psychiatric Association diagnostic manual, the DSM-V. The Harrah’s brand is known in the casino industry for being the first to make efforts to combat problem gaming. In this collection, researchers will find information about Harrah’s brand companies, employees, advertisement campaigns, and William Harrah himself. UNLV Libraries Special Collections and Archives staff are completing the processing of this collection thanks to a grant from the National Historical Publications and Records Commission (NHPRC). The archives is accessible at UNLV Libraries, and documents the development of the Harrah’s hotel and casino empire, especially from 1940 to 2000. and its predecessors, as well as Bill Harrah’s personal papers and card game collection. The Harrah’s Entertainment Corporate Archives (MS-00460) contains the promotional and corporate files of Harrah’s Entertainment Inc. Special Collections, University Libraries, University of Nevada, Las Vegas. Harrah’s Entertainment Corporate Archives, 1811-2004. Early hand-drawn illustrations from Harrah’s underage gaming prevention program.

Harrah's casino